Customer Satisfaction Form "*" indicates required fields Step 1 of 7 14% Full name of the person completing this form*Company/organization name (customer of Daftar Kol Kala)*Email address Products:Product quality* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionConsistency of product quality* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionConformity of product quality with customer needs* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionProduct packaging quality* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionCompleteness of the product range* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfaction Services and support:Delivery of goods on schedule* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionConformity of ordered items with delivered items* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionHandling of complaints* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionNotification about annual exhibitions, and sending of related invitations by mail or email* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfaction Sales department performance:Timely responsiveness of sales staff* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionCourteous and friendly behavior of sales staff* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionProviding sufficient information about the company's existing and new products* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionAccuracy in issuing proforma invoices and sales invoices* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Speed in issuing proforma invoices and sales invoices* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfaction Pricing:Competitiveness of prices* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionPayment terms* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfaction Loyalty:Your willingness to purchase this company's products again* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionYour willingness to purchase other products of this company* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfactionYour willingness to introduce and recommend this company to other organizations / companies and colleagues* Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Reason for dissatisfaction Other suggestions and criticisms:
